Bad Reviews – How do you handle them?

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Okay – let’s be honest, folks …if you’ve ever written anything that you let loose in the public realm, you’ve found out first hand that not everyone loves what you have struggled to produce. It proves that old maxim – you can please some of the people all of the time and all of the people some of the time but you sure can’t please all the people, all the time.

Check out any of your favourite authors on Amazon – I mean the big-name favourites. They will have more than a few stinker reviews. Bad reviews are like taxes and death – inevitable.

So, how do you handle the one and two star reviews that really sting? I know of what I speak. Consider these recent reader opinions of Disappearing in Plain Sight:

Quit reading. Drag-you-drama, vile adults, helpless and hopeless teenagers. Too depressing. No desire to finish this story or follow the series.

Or what about this:

This reads like a first draft by a complete amateur … I tried. I couldn’t … if you told me this book was a high school student’s creative writing homework, I’d believe it.

Ouch! I thought of titling this post – The Good, the Bad and the Ugly – after that one!

I read all my reviews … of course, I do. I share the one and two star ones with close friends and family who almost always give me a pep talk that ends with – ignore that review, the person is obviously a troll. I know that assessment is not true but a bruised ego will take comfort where it is to be found.

What I never do is interact with the reader who has given a less than salutary review. A good maxim here is: never explain, never apologize. I proceed from the belief that every review is some reader’s legitimate opinion and thus deserves to be respected. There’s a lot of books available through Amazon and a reader chose mine. This someone read, reacted and recorded his or her thoughts. That’s what the review system is for.

Listen up, now, because this part is important – not all bad reviews are written by people with axes to grind. Don’t take it personally. The best thing to do is accept legitimate criticism seriously and leave the rest.

I do my job when I create a story, do the work of rewriting, editing and formatting to the best of my ability so I can offer my novel to the public. Readers do their job by reading and sometimes sharing their opinions. The system works best when writers and readers stick to their jobs.

Let me know what you think.

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